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Home/Legal & privacy

Counsel-reviewable engineering draft

Renewal, Cancellation, Refund, and Lifecycle Terms Draft

Draft commercial lifecycle disclosures around manual authorization, renewal, grace, suspension, export, and deletion.

Not effective or legally approved

Qualified legal approval and a recorded effective version are required before commercial launch.

Document code
commercial_lifecycle_terms
Version
2026-08-02-draft.1
Locale
en-US
Status
engineering_draft_counsel_review_required
Product scope
Nook Cloud, Self-host Nook, Customer Portal
Canonical SHA-256
0db16f9f8633b6c0f44a011877e3978d068ba0581fec55a2af98a2ff9c24dd04

Current engineering truth

The payment provider is disabled. Manual commercial authorization and complimentary grants can create an auditable order and entitlement, but they do not prove payment, calculate tax, issue an invoice, process a refund, or handle a chargeback.

Discounted or complimentary access is not represented as tax-free. Finance and qualified legal review remain mandatory for any real grant.

Candidate lifecycle

  • Orders and grants carry exact scope, start, expiry, renewal behavior, maximum use, reason, and customer-visible description.
  • Connected and air-gapped entitlements use explicit active, grace, restricted, revoked, and terminated behavior.
  • Restricted mode preserves safe read, export, backup, diagnostics, authentication, and renewal paths while blocking new licensed growth.
  • Cancellation, refund eligibility, trial rules, notice periods, service credits, deletion scheduling, and legal holds are not approved.

This exact draft can be referenced by document code, version, locale, product scope, and digest. A future approved version must use a new immutable version and record whether existing customers must reaccept it.

Review every legal and policy draft
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